Privacy Policy

1. Who We Are

Globasoft Ltd (“Globasoft”, “we”, “us”, “our”) is a software development company registered in England & Wales. We operate from London, UK with additional offices in the UAE and Egypt.

For any data protection enquiries, contact us at hello@globasoft.uk.

2. Information We Collect

We collect information that you provide directly to us:

• Contact form submissions — name, email address, company name, project details, budget range and timeline preferences.
• Email correspondence — any information you include when you email us directly.

We also collect certain information automatically:

• Usage data — pages visited, time on site and navigation patterns via Google Analytics.
• Technical data — IP address, browser type, operating system and device information.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide project consultations.
• Communicate with you about our services.
• Improve our website, content and user experience.
• Comply with legal obligations.

We do not sell, rent or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

• Consent — when you submit a contact form or subscribe to communications.
• Legitimate interests — to improve our services and respond to business enquiries.
• Legal obligation — where we are required to retain data by law.

5. Data Sharing

We may share your information with the following service providers who assist in operating our business:

• Resend — email delivery for contact form submissions.
• Google Analytics — website usage analytics.
• Vercel — website hosting and infrastructure.

These providers process data on our behalf and are contractually obligated to protect your information.

6. Data Retention

We retain contact form submissions and correspondence for up to 24 months from your last interaction with us. Analytics data is retained in accordance with Google Analytics' standard retention settings. You may request deletion of your data at any time.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Request data portability.
• Withdraw consent at any time.

To exercise any of these rights, email us at hello@globasoft.uk. We will respond within 30 days.

8. Cookies

We use Google Analytics which sets cookies to distinguish unique users and track site usage. These are analytical cookies and do not store personally identifiable information. You can control cookies through your browser settings.

9. Security

We take reasonable measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. Our website is served over HTTPS and we use industry-standard security practices across our infrastructure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

11. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@globasoft.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.