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Terms & Conditions


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These Terms and Conditions (“Terms”) govern the provision of digital marketing, Odoo development, and related services by Globasoft Ltd (“Globasoft”, “we”, “our”, or “us”) to any individual, business, or organisation (“Client”, “you”, or “your”) globally. By engaging our services, you agree to be bound by these Terms.

1. Services Provided

Globasoft provides a range of services including but not limited to:

  • Search Engine Optimisation (SEO)

  • Paid Advertising (Google, Meta, and other platforms)

  • Social Media Management

  • Email & SMS Campaigns

  • Funnel & Landing Page Optimisation

  • Reputation Management

  • Analytics & Reporting

  • Odoo Development, Website Design & Customisation

  • eCommerce Setup & Configuration

  • ERP/CRM Integrations and Maintenance

  • Branding, Copywriting, and Creative Services

The exact scope, deliverables, and timelines will be outlined in a written proposal, quotation, or service agreement.

2. Engagement & Contracts

  • Work will commence only upon written confirmation of acceptance, which may include a signed proposal, service agreement, or email confirmation.

  • Any variations to the agreed scope must be confirmed in writing and may result in additional costs or revised timelines.

  • Globasoft reserves the right to subcontract any part of the services to trusted partners, provided confidentiality and quality standards are upheld.

3. Fees & Payment Terms

  • Fees are set out in the proposal, quotation, or invoice provided.

  • Unless otherwise agreed, payment is required in advance or according to the payment schedule specified.

  • All invoices are payable in the currency stated and are exclusive of applicable taxes, bank charges, or duties unless expressly stated.

  • Payments should be made promptly as agreed to ensure continuity of services.

4. Client Responsibilities

The Client agrees to:

  • Provide accurate, timely, and complete information, approvals, and materials required to deliver the services.

  • Ensure they hold necessary rights, licences, and permissions for any content or data provided to Globasoft.

  • Comply with all applicable laws, regulations, and advertising standards in their jurisdiction.

Delays caused by the Client in providing required materials or approvals do not exempt them from payment obligations.

5. Intellectual Property

  • All intellectual property created by Globasoft during the engagement remains the property of Globasoft until all fees are paid in full.

  • Upon full payment, ownership of final deliverables (excluding stock assets, licensed software, third-party tools, and proprietary frameworks) transfers to the Client.

  • Globasoft retains the right to showcase completed work in its portfolio and marketing materials unless otherwise agreed in writing.

6. Confidentiality

Both Globasoft and the Client agree to keep confidential any proprietary, sensitive, or personal information shared during the course of the engagement. This obligation continues beyond termination of the contract.

7. Third-Party Platforms & Tools

  • Globasoft may use third-party platforms (e.g., Google, Meta, Odoo, hosting providers, etc.) in delivering services.

  • Globasoft is not liable for the actions, policies, availability, or performance of such third parties.

  • The Client must adhere to the terms and conditions of any third-party platforms used in conjunction with the services.

8. Performance & Guarantees

  • While Globasoft strives to achieve agreed objectives, digital marketing results are influenced by factors outside our control (including search engine algorithms, platform policies, competition, and market conditions).

  • Forecasts, KPIs, or projections provided are estimates and not guarantees of performance.

9. Limitation of Liability

  • To the fullest extent permitted by law, Globasoft shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.

  • Globasoft’s total liability in respect of any claims shall not exceed the total fees paid by the Client in the three (3) months preceding the claim.

10. Termination

  • Either party may terminate ongoing services with 30 days’ written notice.

  • Globasoft may terminate immediately if:

    • Payments are overdue;

    • The Client breaches these Terms;

    • The Client engages in unlawful, unethical, or abusive conduct.

Upon termination:

  • All outstanding fees remain payable;

  • Access to services, platforms, or deliverables provided by Globasoft may be withdrawn.

11. Data Protection & Privacy

  • Globasoft complies with global data protection standards, including GDPR where applicable.

  • Personal data shared with Globasoft will only be used for legitimate service delivery and lawful purposes.

  • Each party is independently responsible for ensuring compliance with applicable privacy regulations.

12. Governing Law & Jurisdiction

  • These Terms are governed by and construed in accordance with the laws of England and Wales, unless otherwise agreed in writing.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Amendments

Globasoft may update these Terms from time to time. The latest version will always be published on our website. Continued use of our services constitutes acceptance of the revised Terms.

14. Entire Agreement

These Terms, together with any signed agreements or proposals, constitute the entire agreement between Globasoft and the Client and supersede all prior discussions or understandings.